Houston Technology Group
Houston Technology Group (HTG) has been a significant provider of IT services in the Waikato and Bay of Plenty for more than 30 years. It was started by Chartered Accountant and management graduate Alan Chew in early 1986. Alan is still the current Managing Director of HTG. We have provided professional IT services and supported IT solutions for a range of business clients and organisations throughout our history, and have partnered with world leading IT brands to build a reputation for professionalism, trust, reliability, and innovation.
Do you want an IT partnership with someone who understands your business and helps you focus on your objectives while they take care of the technology? Do you want a secure and reliable IT environment without surprises and unexpected costs? Stay abreast of technology without risk or distraction.
Client Service & Partnership
We exist to provide exceptional service to our clients. We treat our customers as partners and we encourage our staff to develop strong relationships and become part of our customers’ teams. Our staff works hard to make the HTG brand synonymous with client-focused service excellence.
People make a difference
We seek to employ the right people for the job and provide them with an environment which will engender a professional work ethic and in which they can continue their personal career development.
HTG has a stable workforce with significant IS and business knowledge. The majority of our staff has university or technical qualifications plus extensive experience in a wide range of specialties. A number of staff obtained their training and experience overseas mainly in Europe and Asia.
HTG believes that in a fast moving, ever-changing environment such as the IS/IT industry, no company can afford to stand still. We therefore encourage our staff to continually develop their skills and knowledge so that we are able to offer our clients leading edge technology and ideas that give them a competitive advantage. We research and test many options before choosing the right solution for our clients.
Our people are loyal and many are longstanding employees, very unusual in a traditionally fluid industry like ours.
Every staff member at HTG is committed and empowered to deliver excellent service and support. This strong focus on customer service is underpinned by the following factors:
- Our willingness to understand our customers’ requirements and maintain and improve our reputation for delivering high levels of service and support
- Our ability to deliver a solution to our customers' IS requirements, and our experience in designing and implementing systems that exceed our customers' expectations
- Our commitment to building quality relationships and good communication with our customers
- Our expertise in project/change management and problem resolution
- Our commitment and proven ability to deliver quality service on an ongoing basis
- Our close relationship with major industry vendors.
Our team of highly qualified and experienced IT professionals guarantee that our clients receive exceptional IT support and service.
We strive for exceptional service to our customers and to help add value to their businesses.
Our commitment to excellent service and partnership ensures reliability and responsiveness to your IT needs.
We treat our customers as partners and work to build strong relationships and become part of their teams.