Houston Technology Group
Houston Technology Group (HTG) has been a significant provider of ICT services for more than 30 years. We have provided professional ICT services and supported ICT solutions for a range of business clients and organisations throughout our experience and have partnered with world class brands to build our reputation.
ICT partnering can be a difficult decision for customers and it is very dependent on your company's in-house capabilities or other third party providers. If it is critical to your business that you maximise your ICT spend and you wish to understand where cost savings can be managed and applied. Houston's consultants will visit onsite to provide an initial overview of opportunities within your ICT environment and manage your expectations, with a no surprises or hidden costs approach. Houston will plan your technology needs with an initial 12 month goals and objectives with budget and a requirements document.
Client Service & Partnership
We exist to provide exceptional service to our clients. We treat our customers as partners and we encourage our staff to develop strong relationships and become part of our customers’ teams. Our staff works hard to make the HTG brand synonymous with client-focused service excellence.
People make a difference
We seek to employ the right people for the job and provide them with an environment which will engender a professional work ethic and in which they can continue their personal career development.
HTG has a stable workforce with significant IS and business knowledge. The majority of our staff has university or technical qualifications plus extensive experience in a wide range of specialties.
HTG believes that in a fast moving, ever-changing environment such as the IS/IT industry, no company can afford to stand still. We therefore encourage our staff to continually develop their skills and knowledge so that we are able to offer our clients leading edge technology and ideas that give them a competitive advantage. We research and test many options before choosing the right solution for our clients.
Our people are loyal and many are longstanding employees, very unusual in a traditionally fluid industry like ours.
The Houston team is committed to providing a customer experience that meets our deliver of excellence in service and support. Our strong focus on customer service is underpinned by the following factors:
- Understanding our customers requirements and maintaining transparent discussions on outcomes
- Our capabilities to deliver our customers' IS requirements with minimum disruption to your business
- We build quality relationships and with a long term focus on the partnership
- Our engineers expertise in problem resolution
- Our capability to deliver quality customer service on an ongoing basis
Houston have an engineering team of highly qualified and experienced ICT professionals. Houston guarantee that our clients receive exceptional IT support and service.
We strive for exceptional service to our customers and to help add value to their businesses.
Our commitment to excellent service and partnership ensures reliability and responsiveness to your IT needs.
We treat our customers as partners and work to build strong relationships and become part of their teams.