technology

less specs, more people

We take care of your IT so you can take care of business.

We help people get their work done with reliable, secure IT. Empowering success through user-focused solutions – that's our unique magic at Houston Technology. We prioritise end users and their customers, leveraging technology for enhanced productivity and meaningful impact. In a world where MSPs often emphasise tech over people, we're rewriting the script, placing human needs at the forefront of innovation. We are actively embracing MSP 3.0.

offload your IT

Businesses often turn to MSPs to offload the burden of managing complex IT environments, especially if they lack the in-house expertise or resources to do so effectively. By outsourcing IT management to an MSP, companies can focus on their core business activities while relying on experts to handle their technology needs.

breaking it down

Frequently Asked Questions (FAQ)

A Managed Service Provider (MSP) is a professional company that offers comprehensive and proactive IT management and support services to businesses. Instead of businesses handling their IT needs internally or on an ad-hoc basis, they partner with an MSP to take care of everything IT-related.
MSPs provide a range of services, including monitoring and maintaining IT infrastructure, managing cybersecurity, handling software updates and offering help desk support for employees. The goal is to ensure that a company's technology operates smoothly, securely and efficiently, allowing the business to focus on its core operations without worrying about IT issues. MSPs often offer customised solutions tailored to the specific needs and goals of their clients, making them valuable partners in achieving technology-driven success.
A company should use a Managed Service Provider (MSP) because it provides expert IT support, reduces costs compared to hiring in-house teams, ensures 24/7 monitoring and support, enhances cybersecurity and allows the company to focus on its core business while relying on MSPs for reliable and scalable IT services. It's a strategic choice for efficient and secure IT management.
Houston Technology specialises in providing comprehensive IT solutions and services. We offer IT consultancy, managed services and expertise in areas like cloud migration, security, UX design, IT project management and change management practices. Our focus is on empowering businesses to leverage technology for efficiency, innovation and growth while ensuring the seamless operation of IT systems and infrastructure.

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core competencies

Modern Workplace

We excel in modern workplace solutions, creating environments where technology enhances collaboration and productivity. Our expertise transforms workspaces into hubs of innovation and efficiency, empowering businesses to thrive in the digital age.

Lifecycle Management

We are a leader in lifecycle management, ensuring your IT assets - both hardware and software - are efficiently maintained and optimised throughout their journey. With our expertise, you can navigate the entire technology lifecycle seamlessly, from acquisition to retirement, maximising value and minimising disruptions.

Projects

IT project management is our forte. We orchestrate complex technology initiatives with precision, ensuring successful outcomes on time and within budget. Trust us to drive your projects forward, from inception to fruition, so you can achieve your business goals with confidence.

User Support

We specialise in IT user support, delivering a responsive and reliable lifeline for your technology needs. Our dedicated team is here to swiftly resolve issues, empower your users and ensure your operations run smoothly, so you can focus on what matters most – your business.

Cloud Migration

We're cloud migration enthusiasts, guiding businesses on a seamless journey to the cloud if that meets your company’s technical requirements. We also support and manage on-premise and hybrid environments and provide advice tailored to your unique needs. Our strategies and meticulous execution ensure a smooth transition, unlocking the agility, scalability and cost-efficiency of cloud technology for your organisation.

Server Deployment

In addition to cloud migration, server deployment is where we shine, ensuring your infrastructure is robust and optimised. Our thoughtful approach and cutting-edge solutions guarantee a reliable foundation for your business, enabling peak performance and scalability in the digital age.

case studies

Explore our case studies to witness the real-world impact of Houston Technology’s expertise. These success stories showcase how we've empowered businesses through innovative IT solutions, delivering tangible results and transforming challenges into opportunities.

proactive service

On average, our team resolves 25% of service tickets without the client needing to raise a ticket due to our quick and reactive monitoring, and another 52% of service tickets are resolved at the first line of defense without requiring escalation.